Product Management

Zendesk and Freshdesk create desks. Modern SaaS needs a round table. “Nobody wants to stay in support long-term,” said the Head of Support of a modern SaaS company recently. I wondered why there was such little pride or purpose in the craft. And if GPT — and AI at large…

Product Manager position is one of the most popular role in Tech these days. Even the name is self-explanatory, a lot of people still couldn’t imagine what the day to day is like working as Product Manager and how this role can make impact to or influence the business decisions. …

It is essential to build effective product teams in an Agile environment in order to make sure that initiatives are executed to a high standard. One concept often referred to is the harmonious relationship between engineering and product managers within a team. …

How I untrapped my social science degree and got into a Startup — I’ve made a transition from a social science Ph.D. in the History of Economics to tech. I did it by adapting my CV during my Ph.D. In this post, I tell how I did it, but also how I felt, my thought process along the way, and some takeaway lessons…

Can we reward ourselves without undermining our #lifegoals? — Self-improvement requires an intrinsic desire to grow and a steady discipline to make it happen. Some would have us believe that rewarding ourselves along the way undermines our purpose. As designers of products that help motivate people to attain their goals, should we be worried? Nah. Listen to Jerry instead. …

Keep your friends close; keep your virtual assistants closer 😉 While NYC is banning ChatGPT, yet one of the most powerful AI tools, the pro-AI users look for ways to 100x their work with their personal genie. …

For 30 years, software product and engineering leaders have been asked the same questions by their business counterparts: What should we build? Why are we building this instead of that? When will the feature ship? How much will it cost? For 30 years, our product and engineering leaders have been…