Public Service

I just did a temporary stint as a librarian’s assistant, which admittedly doesn’t make me an expert. However, I’ve gratefully been served by them for the past 25 years, which does. In a word, we need libraries. They provide valuable services to the community, such as free Wi-fi, short-term shelter…

New Urban Mechanics’ 2021 Year in Review — Editor’s note: As always, this is an incomplete list of some of our current work. It goes without saying that none of this would be possible without our communities, partners, and collaborators. Thank you all. We’re well into the new year and are still reflecting on the collective whirlwinds our…

I started running Basis’s UK consulting business at the end of last year. As might be expected, I’ve taken on lots of new responsibilities. I haven’t shed many of the old ones. Recently I caught myself making some stupid mistakes. In the last month, I’ve submitted more than one proposal…

From our first partnership with the United States Department of Health and Human Services building Healthcare.gov to long-standing collaborations with the Department of Veterans Affairs and the Centers for Medicare & Medicare Services to emerging work with other agencies, our work at the U.S. …

Die öffentliche Verwaltung steht schon seit einiger Zeit vor der Aufgabe, interne Prozesse zu digitalisieren und mehr digitale Dienstleistungen anzubieten. Spätestens seit der Corona-Pandemie ist klar, dass es hier noch sehr viel zu tun gibt. Doch die Digitalisierung bietet ein enormes Potenzial, die behördlichen Prozesse sowohl für die Bürger:innen als…

It’s 1974 and Bob could tell you what industries were dumping into sewers just by the color and smell. He’s a man of many stories, and his pages are still being written. — Few staff have had as long and varied a Sewer District career as Easterly Superintendent Bob Bonnett. “I have all kinds of stories.” Bonnett got his start in wastewater in 1973, as a summer student with the City of Cleveland’s Water Quality Laboratory. …

A career — in whatever lane you’ve chosen — should constantly change, challenge, and better you. And if you’re thoughtful, dedicated and passionate about your work, it can also better your world. My career has done that in spades, and I feel like I’m just getting started. On any given…