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Raluca N.inThe Invisible DesignAdvanced User Research Techniques for PMs, UX PROs, and everyone else.This booklet is designed for Product Managers, UX Professionals and anyone who is eager to deepen their UX research capabilities.Jun 25Jun 25
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Raluca N.inThe Invisible DesignService Blueprints. Complexity made simple.A service blueprint is a diagram that illustrates the interactions between various service elements within a customer journey. It extends…Jun 28
Roxi NicolussiinBootcampCreating a Service Blueprint: breaking down the ‘service as a theater’ exampleService Design is commonly described using the metaphor of a theatre show because of the clear distinction between the front stage and the…Mar 11, 20231
Kate ConrickinBootcampWhat is service design?The basic breakdown of service design and service blueprints for the people who have been wondering what this weird new thing they keep…Jun 20
Raluca N.inThe Invisible DesignAdvanced User Research Techniques for PMs, UX PROs, and everyone else.This booklet is designed for Product Managers, UX Professionals and anyone who is eager to deepen their UX research capabilities.Jun 25
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Morgan Miller 🏳️⚧️inPractical by DesignThe difference between current-state and future-state service blueprintingMy definitive post breaking down the nitty gritty details of future-state service blueprinting.Mar 15, 20183
