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InAll Things Workbymily smithFrom Reactive to Proactive: Transforming Your Service Desk for SuccessRevolutionize your IT support strategy and boost organizational efficiencyJul 29Jul 29
InBoldDeskbySathya AHelp Desk vs Service Desk: Understanding the Main DifferenceWhen dealing with customer support issues, some instances may require immediate response or solutions while others may need more time or…Oct 15
M Jallow12 Relevant Windows Commands for Service Desk SupportRelevant Windows Command Prompt commands for Service Desk supportDec 23, 2023
Alan BlackmoreAutomating Customer Service with AIAutomating customer service with AI uses technologies like chatbots, AI agents and natural language processing to handle customer…Sep 19
InAll Things Workbymily smithFrom Reactive to Proactive: Transforming Your Service Desk for SuccessRevolutionize your IT support strategy and boost organizational efficiencyJul 29
InArtificial Intelligence in Plain EnglishbyDevashish Datt MamgainHelp desk vs Service desk: A Guide to Choose Best Tool For Your IT SupportHelp desk v/s Service desk. These two terms are used interchangeably by many teams, but both have a world of difference between them.Mar 11
Tina ChenskaHelp Desk vs. Service Desk: A Simple Breakdown for Busy ProfessionalsIf you're currently at a crossroads wondering which, Help Desk or Service Desk, suits you better, this article is for you. Although these…Jun 18
InProdigal AIbyManish YadavHow LLMs are used in Intelligent Ticket Routing and Automated Response in Service Desk OperationsMay 22, 2023
