Mark Bridges40 Case Studies Exploring Customer Service and Service ExcellenceIn this article, we’ve compiled a collection of 40 case studies transforming Customer Service and delivering Service Excellence. Discover…Oct 3
Ho ZekeLessons of Service from ‘Mary and Martha’.Listen, the story isn’t all about spending time with Jesus.Aug 30, 2020
Paul SegretoBuilding Customer Loyalty in QSRs Through Service ExcellenceImproving a Quick Service Restaurant (QSR) within the framework of an established brand or franchise requires a deep focus on the human…Jul 3Jul 3
Murthy SNService at your doorstep …whether you reside in a cabin or cubicle“ Provide Service at your (customer’s) doorstep…each day for each leader in their cabin / cubicle “ Said one of my supervisor to me…Mar 26Mar 26
Mark Bridges40 Case Studies Exploring Customer Service and Service ExcellenceIn this article, we’ve compiled a collection of 40 case studies transforming Customer Service and delivering Service Excellence. Discover…Oct 3
Ho ZekeLessons of Service from ‘Mary and Martha’.Listen, the story isn’t all about spending time with Jesus.Aug 30, 2020
Paul SegretoBuilding Customer Loyalty in QSRs Through Service ExcellenceImproving a Quick Service Restaurant (QSR) within the framework of an established brand or franchise requires a deep focus on the human…Jul 3
Murthy SNService at your doorstep …whether you reside in a cabin or cubicle“ Provide Service at your (customer’s) doorstep…each day for each leader in their cabin / cubicle “ Said one of my supervisor to me…Mar 26
Hughes SystiqueAn Overview of ITIL: Framework & Best PracticesITIL is the acronym for Information Technology Infrastructure Library, which is a framework that encompasses a set of best practices for…Mar 10, 2021
InHotel TechbyManos KaragiannisSelling Without Being Salesy: A New Approach for the Hotel IndustryIn the ever-evolving landscape of the hotel industry, the art of selling has undergone a significant transformation. Gone are the days of…Dec 26, 2023
InVivint Innovation CenterbyMatt EagarPeople Who Are Really Serious About Their Hardware and Software Should Provide ServicesA little over 35 years ago, in an oft-quoted talk at a seminar called Creative Think, Alan Kay remarked: “People who are really serious…Feb 5, 2018
