Paul SegretoBuilding Customer Loyalty in QSRs Through Service ExcellenceImproving a Quick Service Restaurant (QSR) within the framework of an established brand or franchise requires a deep focus on the human…Jul 3
Murthy SNService at your doorstep …whether you reside in a cabin or cubicle“ Provide Service at your (customer’s) doorstep…each day for each leader in their cabin / cubicle “ Said one of my supervisor to me…Mar 26Mar 26
Samkeliso NkwanyaneTop 20 Best Customer Service Training Providers in South AfricaIntroductionFeb 21Feb 21
Manos KaragiannisinHotel TechSelling Without Being Salesy: A New Approach for the Hotel IndustryIn the ever-evolving landscape of the hotel industry, the art of selling has undergone a significant transformation. Gone are the days of…Dec 26, 2023Dec 26, 2023
Paul SegretoBuilding Customer Loyalty in QSRs Through Service ExcellenceImproving a Quick Service Restaurant (QSR) within the framework of an established brand or franchise requires a deep focus on the human…Jul 3
Murthy SNService at your doorstep …whether you reside in a cabin or cubicle“ Provide Service at your (customer’s) doorstep…each day for each leader in their cabin / cubicle “ Said one of my supervisor to me…Mar 26
Manos KaragiannisinHotel TechSelling Without Being Salesy: A New Approach for the Hotel IndustryIn the ever-evolving landscape of the hotel industry, the art of selling has undergone a significant transformation. Gone are the days of…Dec 26, 2023
David B TownsendDelivering 5 Star Service in a Casual Dining RestaurantThe percentage of ‘fine dining’ restaurants is less than 12% of all eating establishments in America. Dominated by casual and fast food…Oct 25, 2019
Marc HoogvlietDoes private equity overshadow high quality service and thus undermine social impact?I recently took part in an interview for a book on retail. When I read through the final article this week, one sentence resonated deeply…Nov 30, 2023
Hughes SystiqueAn Overview of ITIL: Framework & Best PracticesITIL is the acronym for Information Technology Infrastructure Library, which is a framework that encompasses a set of best practices for…Mar 10, 2021
