Isabel WuFrom Frustration to Fascination: Navigating the hospital experienceUsing Customer Journey Mapping to identify pain pointsJul 11
Vidya Priya RaoThe Scale, Scope, and Reach of Service Design ThinkingAt Marketers Touchpoint, as we introduce ourselves to potential clients, employees, partners, or peers in the industry, we are continuously…Nov 14, 2017
James M.inCulture & ServiceWe ruin customer experience for Indian call centres.Recently I went to market to change my home internet service in the pursuit of more speed. After the last 8 years with my previous…Apr 26, 2018Apr 26, 2018
JSIImproving Service Experience Through Person-centered CarePerson-centered care has become a buzzword in the global health community. While person-centered care (PCC) is not a new concept, its…Nov 20, 2023Nov 20, 2023
Isabel WuFrom Frustration to Fascination: Navigating the hospital experienceUsing Customer Journey Mapping to identify pain pointsJul 11
Vidya Priya RaoThe Scale, Scope, and Reach of Service Design ThinkingAt Marketers Touchpoint, as we introduce ourselves to potential clients, employees, partners, or peers in the industry, we are continuously…Nov 14, 2017
James M.inCulture & ServiceWe ruin customer experience for Indian call centres.Recently I went to market to change my home internet service in the pursuit of more speed. After the last 8 years with my previous…Apr 26, 2018
JSIImproving Service Experience Through Person-centered CarePerson-centered care has become a buzzword in the global health community. While person-centered care (PCC) is not a new concept, its…Nov 20, 2023
Adnan KhanElevate Platform Engineering Via Architectural Excellence — 1/2Without a doubt, the Foundational Architecture of any platform holds a high value in terms of its usefulness, performance, expansion, and…Nov 13, 2023
Go SoloWhy subscriptions are the future for your service businessRunning a service business can be a hustle. With endless variables to juggle (finding clients, keeping clients, invoicing and scheduling…May 28, 2021