Pratyay MondalService Operational ManagementResponsible for producing and delivering services directly to customersAug 24
elcinyildizbayrakMonitoring, Event and AlertAre you an IT service owner who wants to ensure your service is meeting customer requirements by detecting the events proactively before…Jun 24, 2021
David SugdenDo you rely on your users to tell you about a service outage?Have your users called in to report an outage with your services? Did you wonder how long your service was down before you got called?Oct 23, 2023Oct 23, 2023
David SugdenA first look at Google’s new synthetic monitoring offeringGoogle recently launched Synthetic Monitoring as part of their Cloud Monitoring toolkit.Aug 15, 2023Aug 15, 2023
Dimitri PletschetteHow to create an RSS Status Pages Command Center in Microsoft TeamsMost of us in the IT industry have different ways to stay updated and on top of things when it comes to status feeds from various service.Jan 7, 20231Jan 7, 20231
Pratyay MondalService Operational ManagementResponsible for producing and delivering services directly to customersAug 24
elcinyildizbayrakMonitoring, Event and AlertAre you an IT service owner who wants to ensure your service is meeting customer requirements by detecting the events proactively before…Jun 24, 2021
David SugdenDo you rely on your users to tell you about a service outage?Have your users called in to report an outage with your services? Did you wonder how long your service was down before you got called?Oct 23, 2023
David SugdenA first look at Google’s new synthetic monitoring offeringGoogle recently launched Synthetic Monitoring as part of their Cloud Monitoring toolkit.Aug 15, 2023
Dimitri PletschetteHow to create an RSS Status Pages Command Center in Microsoft TeamsMost of us in the IT industry have different ways to stay updated and on top of things when it comes to status feeds from various service.Jan 7, 20231
Dr. Jas Kalra, MCIPS MAPMOutsourcing ‘non-core’ activities: panacea or poison?The concept of ‘core competencies’ has been developed from the resource-based view theory. Core competencies are the ones that afford the…Jul 31, 2019
John ScrughamUser-centered digital transformationDesigning a new system — especially one that spans the entire client experience— is a big project!Nov 21, 20171