InAntônio AugustobyAntonio Augusto Simão NetoThe Challenges of Customer Experience in the Digital Transformation EraThe lack of harmony between companies and digital consumers is still a reality. And the absence of culture is one of the main obstacles.Oct 6, 2017
InAntônio AugustobyAntonio Augusto Simão Neto5 Tips to Get the Client’s Satisfaction in an Accessible WaySome simple investments can help you and your team in the quest for excellence in the customer service.Sep 25, 2017
InAntônio AugustobyAntonio Augusto Simão NetoIn Which Services Hotels Err the MostIt may seem contradictory, but the higher standard hotels also sin in basic details, that frustrate the guest experience.Sep 15, 2017Sep 15, 2017
InAntônio AugustobyAntonio Augusto Simão NetoWhy Does Quality of Service Reflects the Essence of Your Organization?There’s no point in investing in all sectors of the company if customer service is being neglected.Sep 5, 2017Sep 5, 2017
InAntônio AugustobyAntonio Augusto Simão NetoCRM: Know What It Is and Why It’s So Important to Your Customer Experience StrategyCustomer management is a fundamental step for the company that wants to offer a complete and inspiring experience for its consumers.Sep 5, 2017Sep 5, 2017
InAntônio AugustobyAntonio Augusto Simão NetoThe Challenges of Customer Experience in the Digital Transformation EraThe lack of harmony between companies and digital consumers is still a reality. And the absence of culture is one of the main obstacles.Oct 6, 2017
InAntônio AugustobyAntonio Augusto Simão Neto5 Tips to Get the Client’s Satisfaction in an Accessible WaySome simple investments can help you and your team in the quest for excellence in the customer service.Sep 25, 2017
InAntônio AugustobyAntonio Augusto Simão NetoIn Which Services Hotels Err the MostIt may seem contradictory, but the higher standard hotels also sin in basic details, that frustrate the guest experience.Sep 15, 2017
InAntônio AugustobyAntonio Augusto Simão NetoWhy Does Quality of Service Reflects the Essence of Your Organization?There’s no point in investing in all sectors of the company if customer service is being neglected.Sep 5, 2017
InAntônio AugustobyAntonio Augusto Simão NetoCRM: Know What It Is and Why It’s So Important to Your Customer Experience StrategyCustomer management is a fundamental step for the company that wants to offer a complete and inspiring experience for its consumers.Sep 5, 2017
InAntônio AugustobyAntonio Augusto Simão NetoThree Wise Actions for You to Execute a Service PlanA guru teaches us that any obstacle can be overcome if you use three basics and powerful ingredients to face challenges.Aug 24, 2017
InAntônio AugustobyAntonio Augusto Simão Neto4 TEDx Talks To Learn More About Customer ExperienceThere are many ways to learn about any subject; TEDx Talks is one of them.Aug 24, 2017
InAntônio AugustobyAntonio Augusto Simão NetoWhat is Your Level of Customer Experience Maturity?Temkin Group has developed a test to measure the level of maturity of your company when it comes to Customer Experience. Do you want to…Aug 11, 2017
