Sme

Customer Lifetime Value (CLV) is a crucial metric for small businesses seeking to understand the long-term value each customer brings to their bottom line. By calculating CLV, small businesses can make informed decisions about customer acquisition, retention strategies, and resource allocation. …

Establishing a knowledge management system (KMS) is an important aspect of organizational knowledge management (KM). This is reflected in the KM standard ISO 30401:2018 Knowledge management systems — Requirements and also David Williams’ Components of a knowledge management system which is the most-viewed article in RealKM Magazine. Organizations have different…

Context, culture, and leadership requirements have shifted. Forward-thinking businesses want to develop authentic ESG culture, and you kinda want everyone involved. What does ESG mean and why should others in the business care? Plus, why are prominent folks talking more about the intersections of issues and industries? Some context, a few example practices, and some of the “weeds” of defining your business’ ESG metrics.

Hey CEO ! I know you’re busy and I know you have a lot on your plate. You’ve got investors prioritising growth, a product or service to fit a market and a bootstrapped budget to keep the machine lean. …

As a bank, we know firsthand how overwhelming it can be to set up a business. From planning to execution, there are many decisions to make and challenges to overcome. That’s why we’re sharing our tips to help you navigate starting your own business. Whether you’re a first-time entrepreneur or…

Introduction: In today’s digital age, small businesses face numerous challenges when it comes to payment processing and attracting new clients. There is a solution that can revolutionise the way small businesses conduct transactions and streamline their operations — the Bitcoin Lightning Network. …

Blockchain technology has been one of the most transformative technological innovations of the 21st century. The technology’s potential to revolutionize the way we conduct business is evident, especially in the SME sector. Blockchain-based applications have the potential to streamline SME growth strategies, enhance operational efficiency, and transform various aspects of…

This is a recording of a Twitter Space that was held on the evening of Thursday the 18th of May 2023 by Liquid Intelligent Technologies in Kenya with the topic ‘The State of Connectivity In Kenya & Its Effect On SMEs’. The Twitter Space was hosted and moderated by Nixon…

In my last post on Startup and SME metrics titled ‘15 Back-of-the-Envelope Calculations For Startup Founders And SME Owners’, I had provided a list of 15 Back-of-the-Envelope Calculations that all startup founders and SME owners should know regardless of their background. …