The assumption here is that only the maker can maintain or service a smart device.
But consider cars. Depending on my skills, I can do most of the routine maintenance myself. I can change the oil, rotate the tires, and top off most of the fluids.
That seems a bit harsh. Just because you disagree on this issue doesn’t mean the writer hasn’t anything worthwhile to say on other issues. To me, her article seems to genuinely reflect what she thinks. If she’s getting paid to misrepresent her beliefs, whoever is paying her chose well because it sounds like honesty to me.
