AppOkPleaseEnhance Customer Support: The Top 10 CRM for Helpdesk CompaniesIn the realm of customer support, managing interactions, resolving issues promptly, and ensuring customer satisfaction are paramount for…Apr 10
Christian BerneckerTroubleshooting from 4 hours to 500 msHey my name is Christian Bernecker and I working for IBM. In my early days I worked as an Technical L2 Support Agent. In these days I…Jul 13, 2020
Mitzi JacksonWhich Are The Best Live Chat Support Software Tools For Websites?When choosing the best live chat support software for your website, consider various factors like your budget, the scale of your…Oct 30, 2023Oct 30, 2023
John ConneelyCorrelation IDs — The Key to Customer Support | Support Driven DevelopmentOver the course of this post, I’ll be explaining what a Correlation ID is, what it can be used for and how it can be used to greatly…Jul 26, 2021Jul 26, 2021
AppOkPleaseEnhance Customer Support: The Top 10 CRM for Helpdesk CompaniesIn the realm of customer support, managing interactions, resolving issues promptly, and ensuring customer satisfaction are paramount for…Apr 10
Christian BerneckerTroubleshooting from 4 hours to 500 msHey my name is Christian Bernecker and I working for IBM. In my early days I worked as an Technical L2 Support Agent. In these days I…Jul 13, 2020
Mitzi JacksonWhich Are The Best Live Chat Support Software Tools For Websites?When choosing the best live chat support software for your website, consider various factors like your budget, the scale of your…Oct 30, 2023
John ConneelyCorrelation IDs — The Key to Customer Support | Support Driven DevelopmentOver the course of this post, I’ll be explaining what a Correlation ID is, what it can be used for and how it can be used to greatly…Jul 26, 2021
Ascendo AIConversational AI Bot vs Chatbot: Unleashing the Power of Intelligent ConversationsIn the realm of digital customer interactions, conversational AI bots and chatbots have emerged as indispensable tools for businesses…Jul 11, 2023
EngatiHow to integrate your support software with Engati?One of Engati’s key philosophies is that we want to help you do more, with ease. We want to help you create the most amazing experiences…Jun 21, 2021
John ConneelyThe Importance of a Support User Interface | Support Driven DevelopmentAny company that sells a software product with direct end users and wishes to scale to any significant size will eventually need a…Jun 11, 2021