Tina Chenska5 Must-Have Chrome Extensions for QA and Support TeamsLast year, Google introduced a redesigned Chrome Web Store to replace the older version…Jun 10
Support Systems GuruCrafting Effective Support Emails: Best Practices for StartupsSupport emails are a crucial part of customer service, offering a direct line of communication between your startup and its users. Crafting…May 31
Esther KhachinainBoldDeskA Guide to Internal Customer Service: Best Practices and MoreBoost employee productivity and encourage support team collaboration within your company by providing exceptional internal customer…Nov 23, 2023Nov 23, 2023
Clay ByrneAgent: Make sure you are getting the most out of a Team to maximize your ROI. (Part 2)Clay Byrne: So we have an outbound lead systems, we have organized database call days every week, which is really helpful. As an agent…Jan 6, 2023Jan 6, 2023
Tina Chenska5 Must-Have Chrome Extensions for QA and Support TeamsLast year, Google introduced a redesigned Chrome Web Store to replace the older version…Jun 10
Support Systems GuruCrafting Effective Support Emails: Best Practices for StartupsSupport emails are a crucial part of customer service, offering a direct line of communication between your startup and its users. Crafting…May 31
Esther KhachinainBoldDeskA Guide to Internal Customer Service: Best Practices and MoreBoost employee productivity and encourage support team collaboration within your company by providing exceptional internal customer…Nov 23, 2023
Clay ByrneAgent: Make sure you are getting the most out of a Team to maximize your ROI. (Part 2)Clay Byrne: So we have an outbound lead systems, we have organized database call days every week, which is really helpful. As an agent…Jan 6, 2023
Ascendo AIAI Search for Customer SupportIn a full support operations platform, the journey starts from the casual information exchange to self-service. In a way, this is the first…Dec 28, 2022
Victoria ZabolotnykhinLife at MiroMission possible: How we built Miro’s Support team in SydneyToday we’re joined by Victoria Zabolotnykh, a Team Lead on the Miro Customer Support team, who shares the trials and tribulations of…Aug 24, 2022
Esther MeheszinyouateappBuild a Successful Support Team to Achieve Your Health GoalsHow to support your own goals, create a helpful social/community support for yourself, and what a beneficial social support looks like.Jan 17, 2022
