Team Coaching

I recently wrote about taking Blob Trees, a well known team check-in exercise from Pip Wilson & Ian Long, and making them more interactive. …

5 March 2023 Newsletter “The distance between dreams and reality is called discipline.” Hope you’re Thriving! It’s been a fun and productive week, with lots of meetings, working on Healthy Wealthy and Wise with some leaders, and enjoying a few days on Rottnest — our favourite island. Is lack of stress impacting your performance? Perhaps you read that and thought, “I…

Is your Customer Service great? Awesome! Let’s make it greater! And if your Customer Service is just on a good level, let’s make it first great, and then awesome! Customer Service Improvement analyzes and focuses on the current level of your customer service and how your customer service interacts with…

Tips for running a book club to support group learning in teams — “Nobody had read the book” “People didn’t turn up” “Not everyone’s a reader” “People felt intimidated” If you’ve ever tried (and failed) to run a book club, chances are you’ve heard some of the above before. And if that’s the case, perhaps it’s time to ditch the traditional book club…

About a decade ago, while they were all still living, my dad and his siblings agreed to let us film a video of them speaking about life growing up. As children of Jewish immigrants during the eras of pogroms and arriving in a country rife with antisemitism, they had a…

How to learn from the overlap of being a coach and being a therapist. — There are quite a few similarities between being a coach and being a therapist. …

Understanding and influencing team performance is (or should be) the primary goal for most team managers, leaders, coaches, or other support roles. The trouble usually is that team performance is hard to go around. …

I’m a big fan of a good check-in. A chance for a team or group to connect to each other and the topic at the start of some time together. Handled well these can promote and create safety in the room & closeness between people. …

As you scale not only the quantity of decisions accelerate but so does their impact. More people are relying on you, more customers, more team members and more investors. You have more to lose (and to win!). You now have a team to help you grow the business, and you…