Telephony

Introduction Apple TV is an excellent platform for creating engaging and interactive applications. With the Core Telephony framework, developers can now create apps that make and receive phone calls and send and receive SMS messages. …

Over the course of several years, various functionalities have been added piece by piece to our Internet telephony. As a result, we found ourselves at a point where the only advantage of the existing VoIP architecture was its reliability. At the same time, making any changes caused headaches, and a…

In high school biology class, one of my close friends accidentally called 911. We were in between our lecture and lab periods, and he was messing with his iPhone when he pressed the power button one too many times. Suddenly, the phone started calling first responders. There was a moment…

Today my FreeSWITCH instance stopped to work and it was not obvious what is the cause of this behavior. After some time of investigation I have found the root of the problem and want to share this knowledge, because it is not clear from the first look. First look When the FreeSWITCH…

Editor’s note: If your business handles a high volume of calls, then you can work smarter with voice intelligence. And who better to explain what is it than Jenna from Dialpad, leaders in business telephony. We hope you find this blog as interesting as we did. For any business, whether…

The Summary: The client was looking for a straightforward way to integrate, making automated calls and lead management with a single solution. The client came to us intending to retain their Zoho CRM system but enhance it with Zoho CRM telephony integration. As Zoho authorized partners, we efficiently met the client’s requirements. The Client: On the lookout for Zoho API Integration …

Twilio is a customer engagement platform used by businesses to build unique, personalized experiences for their customers. It powers all manners of platforms on both web and mobile environments. CRM is a powerful sales automation tool that gives a bird’s eye view of sales to business managers. You might wonder…

Android Telephony components and Architecture Before Starting with Android Telephony Framework Overview, we need to understand what is Telephony ? and what is this Framework ? Android Telephony : As we know our Android OS devices is configured with multiple network functionalities that we are using most often in our…

To record phone calls in RingCentral voice call is easy, and it can be set to automatic or on-demand call recording. …