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Three research papers featuring examples of a diary study (Sohn et al, 2008), user interview (Matthews, Judge, & Whittaker, 2012), and a moderated remote usability study (White, Rice, & Chen, 2010) are compared and contrasted. This assignment has been completed for the IADT MSc in UX. I am happy enough with the mark. You are welcome to read it as a research resource. A Comparison of User Research Methods (2021)

How designing with collective social proof principles can be used to change individual behaviours or attitudes online. A shared user experience (UX) insight. Introduction Let’s have a look into the concept of social proof; a design vehicle for persuading users to respond to a digital experience in the desired way. What…

Thanks to Donald Trump: a lesson in awareness of regional differences and the requirements of localization in user experience design. My U.S. economic stimulus check (cheque) made its way in Ireland. I tried to cash it in the local shops; fairly low expectations about success, admittedly. I thought the staff…

Here are a few smart takeaways that resonated with me during a UX class share. I’m gonna explore some of these shortly! 1. Dot voting “By placing colored dots, participants in UX workshops, activities, or collaborative sessions individually vote on the importance of design ideas, features, usability findings, and anything else that requires…

Industry-standard design materials and principles were used to rapidly bring prototypes to life. The prototypes provided the basis for the testing of user value and to gather feedback for further iteration. Back to Home Takeaways: Leverage proven design patterns to solve problems. Use a design system for UI consistency and…

The Venus team began the design journey by mutually agreeing a group charter, ethos, and goals. An agile, iterative approach to delivery was adopted. The team worked in isolation of each other, collaborating through online tools. Personal reflections were done. Back to Home Takeaways: Agree on team purpose and rules…

Representative users participated in remotely-conducted usability studies, performing scripted tasks. Tests were observed and recorded, data was collected and analysed. Back to Home Takeaways: Test tasks in non-directive, repeatable ways. Recruit representative users to do assigned tasks as they normally would. Gather quantitative and qualitative data. …

A look at human-centered design smarts that enabled Ireland’s turn2me to deliver a digital mental health service to engage the country’s COVID19 frontline workers. Digital mental health in Ireland In November 2020, Ireland’s Minister for Health announced the availability of the turn2me free professional online mental health service for frontline workers. …

Zoom fatigue is a ‘thing’. Hardly surprising for a popular two-dimensional experience that requires high cognitive effort to make contributions that resonate with people online. Yes, video meetings are no place for the subtle art of non-verbal communication: the well-timed interruption; the roll of the eyes; the carefully-placed cough that’s…