User Experience

This article analyses the integration or attempted integration of User Experience & Design (UX) into the Agile software development model/philosophy. It argues that despite several attempts at striking a balance between the two, a fruitful integration between Agile and UX design remains stubbornly hard with limited examples of true success…

Through stories, this article will explore the current capabilities of Generative Artificial Intelligence (AI) in the world of User Experience (UX), and speculate its potential for changing the role of a UX Designer in the near future. By now, I am sure you have heard multiple times that a designer…

Anna was one of the first patients to download the Alleye app from the App Store six years ago. Since then, the 79-year-old has used Alleye regularly to check her vision between doctor visits. If Alleye notices a steady deterioration in Anna’s vision, the app sends an alert to the…

Nokia’s failure can be attributed to several factors, including: Failure to keep up with the rapidly evolving smartphone market: Nokia was slow to adapt to the changing trends in the smartphone market, such as the rise of touchscreens and app stores, and failed to introduce competitive products that could match…

In today’s digital era, UX design is becoming a growing career due to the huge demand for digital experiences. Businesses have realized that good UX means good revenue. Due to UX becoming a factor in Google rankings, every business is striving to enhance the user experience of their products. This…

A few years ago, I wrote a function to predict cash payments based on the transaction bill at Qasir. When dealing with cash transactions, it can be helpful to suggest appropriate payment amounts to the cashier. It can improve the experience and make the process faster instead of typing the…

A non-AI analogy to explain a difference between generative and traditional enterprise AI systems — In the previous installment of this series, I told you that solving trust and safety for traditional enterprise-scale AI systems is a walk in the park compared with trust and safety for generative AI. Let me summarize the two key insights from that article: Most enterprise-grade AI systems of the…

Pennylane’s product design team faces a big challenge: defining a complex and feature-dense product while keeping simplicity and usability at the centre. Understanding our users and their craft is essential, and we seize every opportunity to expand that knowledge. Dealing with a complex topic like accounting is challenging, but luckily…

Having written a recent article containing tips to overcome the learning curve of Obsidian, I wanted to follow up by giving some plugins that reduce the complexity of the software. This is contradictory to a point that I made in the previous article, which was to avoid complexity, but these…