User Journey

Having seen many different topics of exhibitions from painting, transportation to sculptures, today, I’d like to share one of the most impressive exhibitions in my country — Taiwan. Here I’d put more focus on how they utilize different approaches from traditional ones. C’est parti!

I try to introduce the user journey. What is it? Why is it important? How it can be created from user research? What is a user journey? A user journey is a visualisation of the process that the user goes through in steps for accomplishing a goal. A user journey is presented in a map…

User journey refers to the path that a user takes when interacting with a product or service. It covers all the touch points where users come into contact with a product, from discovering it to purchasing it and eventually becoming a loyal customer. The user journey is an essential aspect…

Having a website or digital business presence is one thing but offering a good user experience is another. While you may think you’re doing a good job, your customers may or may not have the same opinion. Now one way to know their opinion is by getting them to submit…

It can be hard to create software when you don’t have a clear vision of it and its purpose. And it’s hard to test as well. That’s why, for many years, bright minds have been working to shape standards and recommendations for creating software. Their brilliant ideas shaped the modern…

Cutting an onion makes us cry, doesn’t it? Well, every single peel of an onion hurts our eyes equally. You try to cut the outer peel or the innermost peel, tears do roll down our cheeks. Let’s add this concept to our life. What is this Onion Peels concept? In simple language, this concept makes one…

To be honest, I haven’t had enough experience with the platform, but the little I had made me give up on it. This is my perspective as a freelancer, let me know in the comments how is your experience with the platform as a business owner. TLDR: It’s the user…

What better way to start our design journey than working on an ill-formulated, confusing, conflicting problem? Still, that’s precisely the idea behind the exercise: using design thinking to find an innovative solution when the problem is unclear and the best solution does not yet exist. Step 0: Pick your poison For our first ever design…

Introduction Creating an effective user journey is an important part of designing any website or application. It helps to ensure that users are able to find what they are looking for quickly and efficiently. …