Product Design & The Asshole ContingencyWhy not all users are your friend and you need to deal with it.
Have you ever tried to learn a new skill online? It sucks.You might search around and watch a few tutorials, practice for a week or so, but ultimately you…
MVPM: Minimum Viable Product ManagerYou’ve probably seen this diagram before. It elegantly shows that product management is the intersection of a diverse skill set.
The Future of CUI Isn’t ConversationalThe ubiquity of conversational experiences remind us how easy it has become to interact through computers. However, if you’re younger than 30 it might surprise you to learn that many computers used to look like a scene from the movie Hackers:
Guiding Principles for DesignAn attempt to articulate the ‘why’ behind how we design, and what should guide usOver the past five or six years I’ve spent a lot of time thinking about, tinkering with, and teaching the process…
