Voice Assistant

Do you realise that this is the time when, more than ever, you need to make thoughtful choices about your tech-innovation strategies? It is the era of rapid digital evolution, impacting consumer behaviour and customer expectations from business operations. Consumers are expecting greater speed, access to information, and automation, to…

My friend Dimple had bought her new iPhone at the college. Apart from swooning over how beautiful the phone was, we were all intrigued by one feature: “Siri.” Do you remember the first time you used Siri? Wasn’t it an incredible experience?

We live in a world where our morning starts with “ Hey Alexa or Hey Siri or Hey Google’’. All these voice commands are more accurate than humans have ever been. The big players like Amazon, Apple, and Google who started with just small voice assistance systems have understood the…

Before starting, let’s first understand what is an AI Voice Assistant? Voice assistants are devices/apps that use voice recognition technology, natural language processing i.e., NLP, & AI to respond to humans. Using these technologies, the device synthesizes the user’s message, breaks it down, evaluates it, and offers a meaningful response…

In this blog, we will take a look at some of the top Alexa family games. Amazon’s Echo is a great device to have around the house. It can play your favourite music, control your smart home, and tell you the weather. …

Preface Most of the people in my network are from the generation that has seen customer support evolving from being completely manual to this era of end-to-end automation. And in this journey, a major change that many companies adopted was Interactive Voice Response aka IVR. To save cost and to…

Why CMOs Need to Make 'Brand Voice' Literal and Make Every Touchpoint a Conversation The voice technologies brands use to interact with customers are on the cusp of a revolution. The quickly maturing…talkcmo.com Voice technologies that brands use to interact with customers are on the verge of a revolution. Smart speakers and voice platforms such as Alexa, Siri and Google Assistant are a staple in homes across the country. More than 41% of U.S. adults use voice search daily.

As voice based interfaces and conversational interfaces are becoming increasingly popular, there is one group that the applications utilizing speech recognition software cannot really comprehend; children. According to research made by Axios children’s screen time during the pandemic surged by as much 50% to 60% more. Meaning that children 12…

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