Customer Marketing AllianceLet’s hear it: Magnify your voice of the customer program“What does the ‘voice of the customer’ mean in business?” you might ask.Jun 19
Gülçin Çakır YazıcıoğluinTrendyol GroupEvolving Customer and Seller Experience at Trendyol: A Comprehensive ApproachCelebrating a significant milestone in my career as a Customer Experience professional, I’ve journeyed through various industry landscapes…Dec 22, 2023
Tonya ParkerIS THAT A FAQ? USE QUESTION AND ANSWER BLOGS TO GROW TRAFFIC AND EARN CUSTOMERS’ TRUSTAnswering prospects’ and customers’ questions on your blog demonstrates your authority, reduces friction on their path to purchase and can…Jun 15Jun 15
Eclipse AICustomer Experience Examples: Crafting Exceptional Journeys with Insights and InnovationIn the realm of marketing and customer experience, innovation isn’t just about being different; it’s about being better. Understanding how…Jan 24Jan 24
Claudio Gutierrez, PMPHarnessing the Power of the Voice of the CustomerThe Voice of the Customer (VOC) isn’t just a trendy buzzword; it’s a potent tool for uncovering valuable insights and driving business…May 27May 27
Customer Marketing AllianceLet’s hear it: Magnify your voice of the customer program“What does the ‘voice of the customer’ mean in business?” you might ask.Jun 19
Gülçin Çakır YazıcıoğluinTrendyol GroupEvolving Customer and Seller Experience at Trendyol: A Comprehensive ApproachCelebrating a significant milestone in my career as a Customer Experience professional, I’ve journeyed through various industry landscapes…Dec 22, 2023
Tonya ParkerIS THAT A FAQ? USE QUESTION AND ANSWER BLOGS TO GROW TRAFFIC AND EARN CUSTOMERS’ TRUSTAnswering prospects’ and customers’ questions on your blog demonstrates your authority, reduces friction on their path to purchase and can…Jun 15
Eclipse AICustomer Experience Examples: Crafting Exceptional Journeys with Insights and InnovationIn the realm of marketing and customer experience, innovation isn’t just about being different; it’s about being better. Understanding how…Jan 24
Claudio Gutierrez, PMPHarnessing the Power of the Voice of the CustomerThe Voice of the Customer (VOC) isn’t just a trendy buzzword; it’s a potent tool for uncovering valuable insights and driving business…May 27
Eclipse AI5 Voice of Customer Trends to Watch for in 2024 and BeyondIn the ever-evolving landscape of customer-centric business, staying ahead of the curve is essential for success. Voice of Customer (VoC)…Jan 4
Mark BridgesChief Strategy Officer (CSO): 101 Strategic Questions to Consider in 2024 (Part 8)The role of a Chief Strategy Officer (CSO) has never been more critical. As markets become increasingly volatile and the pace of…Apr 28
Jake BurghardtinIntegrating ResearchFighting insight waste with research repositoriesTech organizations are acting like laboratories without collective notebooks, unlocking only limited value from their diverse…Feb 22, 20212
