Customer Marketing AllianceLet’s hear it: Magnify your voice of the customer program“What does the ‘voice of the customer’ mean in business?” you might ask.Jun 19
Urvashi JaitleyinTowards Data ScienceHow to quantify customer problems for prioritization using churn surveyUnderstanding users’ needs and pain points is a critical component of business success. Churn surveys, a specific type of survey designed…Mar 141
Tonya ParkerIS THAT A FAQ? USE QUESTION AND ANSWER BLOGS TO GROW TRAFFIC AND EARN CUSTOMERS’ TRUSTAnswering prospects’ and customers’ questions on your blog demonstrates your authority, reduces friction on their path to purchase and can…Jun 15Jun 15
Kareem MayanVoice of the Customer (VoC): Definition, FAQ, and GuideWhat is voice of the customer?Apr 17, 2023Apr 17, 2023
Claudio Gutierrez, PMPHarnessing the Power of the Voice of the CustomerThe Voice of the Customer (VOC) isn’t just a trendy buzzword; it’s a potent tool for uncovering valuable insights and driving business…May 27May 27
Customer Marketing AllianceLet’s hear it: Magnify your voice of the customer program“What does the ‘voice of the customer’ mean in business?” you might ask.Jun 19
Urvashi JaitleyinTowards Data ScienceHow to quantify customer problems for prioritization using churn surveyUnderstanding users’ needs and pain points is a critical component of business success. Churn surveys, a specific type of survey designed…Mar 141
Tonya ParkerIS THAT A FAQ? USE QUESTION AND ANSWER BLOGS TO GROW TRAFFIC AND EARN CUSTOMERS’ TRUSTAnswering prospects’ and customers’ questions on your blog demonstrates your authority, reduces friction on their path to purchase and can…Jun 15
Kareem MayanVoice of the Customer (VoC): Definition, FAQ, and GuideWhat is voice of the customer?Apr 17, 2023
Claudio Gutierrez, PMPHarnessing the Power of the Voice of the CustomerThe Voice of the Customer (VOC) isn’t just a trendy buzzword; it’s a potent tool for uncovering valuable insights and driving business…May 27
Eclipse AI5 Voice of Customer Trends to Watch for in 2024 and BeyondIn the ever-evolving landscape of customer-centric business, staying ahead of the curve is essential for success. Voice of Customer (VoC)…Jan 4
Mark BridgesChief Strategy Officer (CSO): 101 Strategic Questions to Consider in 2024 (Part 8)The role of a Chief Strategy Officer (CSO) has never been more critical. As markets become increasingly volatile and the pace of…Apr 28
Gülçin Çakır YazıcıoğluinTrendyol GroupEvolving Customer and Seller Experience at Trendyol: A Comprehensive ApproachCelebrating a significant milestone in my career as a Customer Experience professional, I’ve journeyed through various industry landscapes…Dec 22, 2023
