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A Knowledge Base for tCheck’s Online Support Material
- tCheck 2 FAQs
Here you can find information on what the device can measure, which phone devices are supported, whether there are additional costs, what kind of batteries and how long batteries will last in the device, app compatibility with the classic device, the effect of additional botanicals on readings, the difference between raw and decarbed settings, whether it measures oils not already listed, what alcohols can be tested, what it tests for, accuracy specs, and measurement limits.
- Site FAQs
Here you can find information on what you can test with the tCheck, whether it will test properly if the sample is cold, using ground-up herb for testing, whether the sample is destroyed during testing, what results mean, how many milligrams are appropriate, and bubbles in the sample tray.
- Shipping & Delivery FAQs
Here you can find information on where we ship, shipping times and rates, shipping cost, International shipping, lost or stolen packages, undeliverable packages, canceling orders, modifying orders, returns, and warranties.
- iOS and Android FAQs
Here you can find information on supported OS versions in both android and IOS, supported languages, location services, and how to connect your device.
- Partnerships & Wholesale FAQs
Here you can find information on wholesale orders, our affiliate program, and in-app advertising.
- Testing FAQs
Here you can find information on interpreting results, filtering concentrates, what alcohols can be tested, what purple lights mean, how to clean your tray, and adding lecithin.
- Dilution FAQs
Here you can find information on when you need to dilute, why you have to dilute and what it means for your results.
- Expansion Kit FAQs
Here you can find information on specifications, materials, methods, availability, hemp flower, and reagent refills.