How HR Pros Can Enhance Their Skills To Be More Productive ?
The role of human resource has been on a continuous pace of evolution, right from its shift from being “traditional” to being “modern”; but this doesn’t end here.
An organization undergoes numerous kind of pressures from rapid change in technological aspects to organizational changes majorly in new alliances and hierarchies to frequent change in workforce. Within these pressures, there’s an urgent need for every department to play a critical role in navigating the organizations through these transitions — HR tops this list for many reasons.
The role of human resource has been on a continuous pace of evolution, right from its shift from being “traditional” to being “modern”; but this doesn’t end here. The need of current business environment is to shift their role further into being more “strategic”, so that they can contribute while making significant business decisions, giving their advice on critical transitions and develop the overall employee value.
To achieve these goals, HRs can take lessons and borrow strategies from within the organization itself. Let’s see who can they take help from –
1. Accounting Department
To serve as a strategic partner, HR needs to grasp the whole idea behind accounting and utilize it in their field of work. This way, HR representatives will be able to make much better decisions in managing employee performance, filling up the opened positions and analyze the overall ROI of various HR initiatives like hiring, training and employee wellbeing.
2. Marketing Personnel
HR’s role is also largely influenced by marketing. When an HR rolls out an open position to potential job seekers, they are indirectly marketing for their company and portraying their organization to the outside world. Thus, with proper tools and strategies, this process can become more effective and will be serving a dual purpose.
3. Sales People
Just like sales representatives understand the requirements and then display the same in the best effective manner to the company’s prospects; in the same way with proper sales strategies HR professionals can identify the skills gaps needed to be filled and come up with the best approach to fill those gaps. Even their approach to find the required talent and where to find it, will totally become specific and streamlined.
4. Customer Service Executives
Customer service is a crucial aspect for any brand to be running successfully; HR is not an exception to this, the only difference is that their customers are the employees here. To clearly understand employees’ expectations and needs is the HR’s responsibility as he/she will be the first person with whom these people will be interacting in almost any situation.
Adding to these points; having an efficient Workforce Management System will boost the ease of handling and managing employees in a better way.
All these aspects when collectively applied into the path of managing employees will make the entire process seamless and produce high quality of results with optimum employee satisfaction level.
