In Business Analysis, Confirm Elicitation Results is the key to discover errors, omissions, conflicts, and ambiguity in advance.

Erivan Ramos
Jul 8 · 2 min read
Photo by Sebastian Herrmann on Unsplash

The “Elicitation and Collaboration” stage in the Business Analysis goes beyond planning and conducting elicitation, this extends to the confirmation of the elicitation results, a task that must be done in order to check information obtained during the elicitation sessions, in order to determine the consistency with other information, as well as, discover errors, omissions, conflicts, and ambiguity in advance.

The longer it takes to discover the error in elicitation, the worse the consequences (quality decline, delay in time, cost increase) in a project, that is why confirming elicitation results as soon as possible is essential. The BABOK® Guide version 3 points out that the elicited information must be “confirmed to identify any problems and resolve them before resources are committed to using the information.” This confirmation can be done by comparing the elicitation result against the source information and against others elicitation results. See below the main points to perform that:

1.Compare Elicitation Results X Source Information

  • Confirm if the information is consistent and accurately represented by comparing results collected through the elicitation activities.
  • Compare information based on the sources used to conduct the Elicitation (e.g documents, stakeholder knowledge).
  • Lead follow-up meetings where stakeholders correct the elicitation results.
  • Encourage Stakeholders to confirm the elicitation results independently.

2. Compare Elicitation Results X Other Elicitation Results

  • Confirm if the information is consistent and accurately represented by comparing results collected through the elicitation activities.
  • Resolve the variations identified in the results in collaboration with stakeholders.
  • Compare with historical data to confirm more recent elicitation results.
  • Develop business analysis models to help uncover inconsistencies in elicitation results and improve collaboration.

Confirming the elicitation results is a less rigorous and less formal review if compare with the review that happens during the analysis stage, but still necessary and important to reveal discrepant results or to add elicitation information to resolve the inconsistencies.

techcatch

an information technology blog

Erivan Ramos

Written by

IT professional, Software Engineering Specialist with MBA in Project Management and MBA in Human Resource Management.

techcatch

techcatch

an information technology blog

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