AI Models Trained, Your Digital Workforce Awaits — How to Maximize Their Potential?

Soumitra Bandyopadhyay
TechEmerge
Published in
3 min readSep 9, 2023
Photo by Nguyen Dang Hoang Nhu on Unsplash

In a recent survey, QuantumBlack, AI by McKinsey, reported that 75% of respondents expected #GenAI to cause significant transformation in their industry over the next 3 years.

In this pivotal moment, we can incorporate and build upon lessons from previous technology-driven changes to create a successful strategy for maximizing the potential of our digital workforce.

  • Given the monumental shift, there’s a pressing need for employee training and upskilling.
  • To navigate this transition successfully, both employers and employees must prioritize reskilling initiatives.
  • The lessons from previous transformations underscore the critical importance of investing in training and development.

1. Reskilling as a Strategic Imperative

In previous technological revolutions, companies that recognized reskilling as a strategic imperative gained a competitive edge. For instance, Infosys reskilled over 2,000 cybersecurity experts, positioning itself as a leader in the space.

The future will likely see companies viewing reskilling as an even more critical strategic imperative. As technology advances at an unprecedented pace, businesses will need to adapt swiftly to stay competitive.

2. Shared Responsibility

Successful companies always recognized that employee training was a core strategic component to gaining an advantage in the marketplace.

In the coming years, the roles and responsibilities of leaders and managers in reskilling will evolve. Some companies will adopt more decentralized approaches, asking teams, and individual employees to take charge of their learning journeys. Such an approach mirrors the agile, self-directed learning seen in tech giants like Google and Amazon.

3. Adapting to Continuous Change

Technology transformations of the past have shown that reskilling is not just about training; it involves redefining roles and redeploying employees, and together it is a change-management initiative.

IBM’s transition from a hardware-focused company to a services and software leader involved extensive reskilling, with a focus on understanding supply and demand for skills.

The future of work will be characterized by continuous change, requiring a change-management paradigm for reskilling. Rather than treating reskilling as a one-time event, organizations need to establish a culture of lifelong learning.

Therefore, the emphasis will be on adaptability, with employees constantly acquiring new skills to stay relevant in an ever-evolving job market.

4. Personalized Employee-Centric Learning Paths

In previous transitions, companies successfully encouraged employees to reskill when they clarified the benefits. IBM, during its transformation, communicated openly with employees, explaining how reskilling would secure their future roles.

Current efforts will become increasingly personalized. With the aid of AI and data analytics, companies will tailor learning paths to individual employee needs and career aspirations.

personalization of reskilling will not only boost employee engagement but also ensure that reskilling efforts align more closely with organizational goals.

5. Collaborative Ecosystems

The idea that reskilling involves an ecosystem is not new. During the industrial revolution, governments, industry, and educational institutions collaborated to address skill gaps.

We can anticipate a more collaborative ecosystem for reskilling on AI. Governments, industries, and educational institutions will forge stronger partnerships to address skill gaps. Public-private initiatives will provide funding, policies, and programs to ensure a seamless transition into the digital workforce of the future.

In Conclusion

In the rapidly evolving era of AI, automation, and emerging technologies, these forward-looking perspectives, combined with historical lessons, will shape the reskilling revolution.

Embracing change, adopting agile learning methodologies, and fostering a culture of continuous improvement will be vital for organizations seeking not only to survive but to thrive in the transformative landscape.

What do you think?

  • What specific reskilling initiatives should employers and employees prioritize in the context of AI and emerging technologies?
  • How can companies effectively communicate the benefits of reskilling to employees?
  • Will the collaborative ecosystem for reskilling on AI be different from previous collaborative efforts to address skill gaps?

I am interested to learn your perspectives.

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