Tracking Adobe Experience Manger-AEM with Datadog

Suren Konathala
May 22 · 5 min read

Adobe Experience Manager aka AEM is a popular Content Management System (CMS) that allows builders, developers to create websites, user interfaces and experiences for a variety of devices. AEM platform has and is rated as the beat & a leader in Content Management systems by major analyst firms. AEM adoption numbers show it’s popularity.

While the focus of this article is not about AEM’s greatness, but to make it performant, identify (if any) leaks, slowness, breaches, downtimes and such. Unless we know what the problem(s) is(are), teams will not be able to fix them. As a popular quote goes “You cannot shoot what you don’t know you’re aiming for”.

And we will use to do the analysis & reporting job for us.


This article is about analyzing Adobe Experience Manger (AEM) with visualization of the data like dashboard, reports, charts using a tool called Datadog which collects information from AEM’s logs, action calls and other details.

Before we begin


This article is for readers with some working knowledge on AEM. Please check here for more details on what is AEM.

Focus of this article

This article is about integrating AEM with Datadog and how to access the various reports from within Datadog. We will not discuss about the functionalities AEM and Datadog in detail.

Organization of this article

The content of this article in three parts. (1)What are AEM and Datadog and Why do we need them; (2) How to install, configure Datadog and integrate it with AEM; (3) Finally How to access and view the reports.

Now that the stage is set, let’s dive in to the abyss.

Part 1 — The What

Caution: A lot of theory

What is AEM?

To put is simple, Adobe Experience Manager is a platform (more than a tool) that lets enterprises build websites and manage digital assets. More.

What is Datadog?

Datadog is a SaaS tool that monitors servers and software applications generating metrics, analysis and various reports. More.

Why do we need analytics on AEM?

While AEM is a popular, comprehensive and a robust platform offering a lot of features, it does not include tools that track, analyze and report on the platform itself. It does have a few reports but not extensive.

The focus of Adobe on AEM has been more on enabling teams to develop varied customer experiences. Having said that, AEM et better with more features and capabilities with it’s annual releases/updates.

Why Datadog?

Monitoring a platform like AEM is very crucial , teams have several options to monitor AEM. Datadog comes in the same category but is beyond any of the tools comparable. The options, in-depth analysis, reporting makes it unique in the market space. Datadog does a real good job at this.

In the next section we will see how to install, configure Datadog and integrate it with AEM.

Part 2 — How

Caution: This gets very technical

Step 1: Installing Datadog

Login to your Datadog account to see instructions on how to install.

Screenshot of Datadog Installation Instructions

Step 2: Configuration

You will see something like this if Datadog is running successful yon your machine

Screenshot of Datadog Agent Manager Running Successfully

Step 3: Running AEM

AEM can be setup to be run as a service (servers) or we can run it from a command (developers machines) like below:

$ java -jar cq-quickstart-version-p4502.jar
Adobe Experience Manager Home Page

Step 4: Integrating AEM with Datadog

Following the instructions from Datadog’s documentation site

  • Enable logs in datadog.yml file under /opt/datadog-agent/etc/datadog.yaml file.
vi /opt/datadog-agent/etc/datadog.yamlFind and change from "# logs_enbaled: false" to "logs_enabled: true"
  • Create
$ cd /opt/datadog-agent/etc/conf.d
$ mkdir adobe.experience.manager.d
$ cd adobe.experience.manager.d
$ vi conf.yaml
<add the below lines>logs:
- type: file
path: /Users/Software/aem65/author/crx-quickstart/logs/*.log
service: aem
source: adobe.experience.manager
  • Restart datadog-agent
Get the status of the Agent 
$ launchctl list com.datadoghq.agent
Stop the agent
$ datadog-agent stop
Start the agent
$ datadog-agent start

That’s it. We are done setting up Datadog and AEM.

In the next section we will see how to access the analytics and read them.

Part 3 — Reading the Analysis/Reports

Caution: Get your eye/reading glasses, we will be reading between numbers

Now that we have AEM and Datadog running, to access the analytics and reports, we have to do the following:

  • Open a browser and go to this url and under Status, scroll down the page until you see adobe.experience.manager under
  • Login to Datadog portal

There’s so many reports you can view here. Below are some of them

  • Logs > Live Tail
Sample report of Logs > Live Tail
  • Logs > Analytics > Log Explorer
Sample report of Logs > Analytics > Log Explorer
  • Logs > Patterns (this is a great feature)
Sample report of Logs > Patterns
  • Dashboard (of my local mac)

There are several other reports and metrics Datadog console has like Dashboards, Monitors, Metrics, and several others.

Also all the above are happy paths without any exceptions or errors or warnings because we are tracking AEM from my local machine. If we are tracking from real servers these make a lot of sense to system administrators, architects, developers and a lot of stakeholders (if they can read between the lines).

These are invaluable and save a lot of time when managing and debugging AEM running on production servers.

This bring us to the end of the core content.

What’s next?

There is so much that can be done on AEM, the numerous report on Datadog. Both platforms will not stop continuously innovating coming up with new features, options, simplifying things. This innovation and enablement helps businesses a lot with value creation and keeps us builders, developers, architects, system administrators busy learning the new tricks.

Keep learning, ALWAYS!!


Hope you enjoyed the article and was helpful. I’m always looking for curious people to discuss/talk/write/consult and learn about technology. Reach me on twitter @surenkonathala


Tech In Pieces

Suren Konathala

Written by

I’m a Software Developer, Solutions Architect, Inventor, Mentor, Blogger, Speaker and Love to Write. Works @Adobe


Tech In Pieces