Ultimate guide of Business Process Automation (BPA)

Krunal Mendapara
Techno Logbook
Published in
4 min readNov 16, 2021

From the past few years, many organizations all around the world have fully automated their processes. According to a report by McKinsey, 31% of businesses have fully automated their function, and 66% are piloting solutions to automate their tasks in 2020. The report shows how proactively BPA had grown from 29% in 2018 to 31% in 2020.

You must have come across the term BPA in the administrative and back-office tasks, but do you know what business process automation entails and how you can use it to magnify your business.

If you want to know what exactly BPA encompasses, then read this ultimate guide where we have defined BPA and how you can implement it to benefit your business.

Now, let’s start off by defining what BPA is.

What is business process automation?

BPA is the acronym used for Business Process Automation. BPA is the boon from technology to take over the repetitive yet necessary tasks out of your hands. Basically, it means that you can have all the tedious and time-consuming business processes completed without any involvement of you and your employees.

Nowadays, automation software is implemented in heavy workflows, and they use AI and machine learning so that no human efforts or hands are wasted.

The fundamental aim of BPA is to refocus the employee’s attention from administrative and mundane work to more critical projects.

Types of business process automation

Business process automation software helps organizations and their customers by automating repetitive tasks. It will free your employees to focus more on strategic projects.

Here are the commonly used BPAs used by various organizations.

1. Department specialized automation

Department specialized automation can cater to generic business needs. Departments that generally apply automation are Accounting and marketing. We will define both of them in detail.

a. Accounting and bookkeeping automation

By automating the accounting and bookkeeping functions, companies can save valuable time. Things like accounts payable, accounts receivable, credit card applications, billing collections, financial processes need attention on a weekly and monthly basis. Around 55% of the companies still take care of their AP process manually. Data capture is automated, and invoices are automatically toned with documents, and approvals are electronically routed. This process reduces the chance of data errors and helps the company to avoid fraud.

b. Marketing automation

Marketing is an essential aspect of the business but can be both costly and laborious, but it can be simplified with the help of automation. With the use of marketing automation tools, companies can generate highly valuable leads that can result in a significant sales engagement. Some marketing automation software can automate emails, pitch online ads and campaigns to take away the burden off the shoulders of the sales team. Also, to track the work, companies can use such software.

2. Server automation

Server automation software provides easy and quick deployment of the new server software. It complements the system by the provision, inventory management, compliance operations, and patching by removing the margin of human error.

It usually comes in two forms: software suites, point tools. Point tools are quick to install and are cheaper, whereas software suits require a higher initial investment and more time to install.

3. Robotic Automation

Robotic automation does not mean gigantic robots will come and help you in the process; instead, software robots are used. An RPA is an effective bot piece of software that is trained using MI to perform high-level tasks.

4. Database Automation

Nearly any organization with massive data has a database; now, considering how to spread out, companies are it has become vital for the companies to maintain a robust database.

Unfortunately, databases can be complicated, and many times they need cross-checking as there can be a chance for duplicacy.

Luckily database automation is here to save you from the tedious and replicating data entry task. Database automation just not clones your task but also eliminates the chance of human error.

How can you leverage the power of Business Process Automation to amplify your business?

It’s always brilliant to leverage the power of technology to amplify the reach of your business. Here are a few benefits of BPA.

1. Eliminate the risk of errors

Companies can achieve efficiency by spending less time correcting human errors, for instance, in the data entry process. There can be various reasons due to which humans can commit mistakes.

2. More employee satisfaction

As all the mundane tasks that often take more time of the employees will be eliminated, all the employees can focus on the other important task.

3. Cost reduction

Automation gives more efficiency for less money. Organizations can make the cost reduction from 40% to 75%, and they will earn back the investment.

4. Better customer service

When your organization runs in the global market, you need to stand out. With the help of BPA, you can apply for chatbots, and you can provide 24/7 customer service.

Our Final Verdict: Automation is your Friend

BPA can serve businesses in any industry. The advancement in BPA solutions will never be at a standstill and will keep on improving. Finding an efficient process automation service

provider, in the beginning, can take some time, but once you find one, it will save you a lot of money and time.

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Krunal Mendapara
Techno Logbook
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Krunal Mendapara is working as CTO for Sattrix Software Solutions where he Lead the strategy for technology platforms, partnerships, and external relationship