Technology Trends You Need to Know Regardless of Your Industry
Business leaders cannot lull themselves into complacency based on present conditions but must keep transforming for the future. As we look to embrace the new normal, we must still deal with the old! Digital transformation is first about the business and how it operates and then about the technology, but we should all be familiar with the trends and concepts.
Digital Workers
This doesn’t mean “Remote Workers.” What I am referring to is human-machine collaboration in the new hybrid workforce. This is a new normal for successful businesses. The introduction of digital workers — while still early in its evolution, is gathering momentum quickly based on the tremendous efficiencies and accuracy it can deliver. It is not just mundane, repetitive jobs like data input that new digital colleagues will help human workers complete in the years ahead. The growth of machine learning (ML) through human-centric artificial intelligence (AI) means robot assistants will also help employees make better decisions. In most cases, these technologies enhance rather than replace human capabilities.
