Why chatGPT is NOT going to replace outsourced inexpensive workforce
Although chatGPT usage is not widespread yet, we can already see many benefits for a variety of daily tasks.
Few examples: drafting emails, populating spreadsheets, drafting any sort of document, brainstorming etc.
Most of these tasks sound as the tasks a normal assistant would do. And they are.
Then why am I saying we are not going to replace assistants especially if they are outsourced (Vietnam, Philippines etc.)?
I will explain.
Think about a cleaner. The person cleans the place for you. Now imagine you may have a robot that can place places automatically and it costs let’s say 20% or the salary of the cleaner. You spare 80%.
Sounds like a no brainer. You make the cleaner redundant.
There is just one issue: the robot will do 95% of the cleaner job. Someone (i.e. you) has to clean the robot , put it in place etc.
Yes you save 80% but now you have 5% ‘more job’ to do back on yourself.
Ask yourself a question, even if it was just 1% more of your time, for a 80% saving would you trade off the cleaner? Likely, not. The whole point of having a cleaner was to have your time (and ‘mental’ time) back! Not to have 1% more cleaning job assigned back to do.
Now, if the cleaner can use the robot, then her/his time and effort reduces and she/he becomes more efficient and serves more clients with the same amount of work.
The cleaner, using a robot, can provide the same service to you at a discounted price now.
In this way, you still have all your time back (not even 1% is consumed in cleaning), she can have more clients at the same time and you pay less. Win win situation.
This will happen with chatGPT and assistants: it is not you that gets rid of the outsourced assistant so you can use chatGPT and spend more of your valuable time on tasks previously all done by the assistant. Instead, it is the assistant which will use chatGPT, offer you a discount and all parties are happy.
It is not a coincidence that a good portion of @openAI total traffic comes from… the Philippines. Outsourced assistants are already using AI tools. And soon you will benefit in the form of a discounted price for the service.
I hope it helps.
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