Keys ERP Implementation Steps and Phases

Benjamin Fernandes
technology-insider
Published in
5 min readJan 19, 2024

Setting up an enterprise resource planning (ERP) system is a detailed task affecting many business parts. To make it work well, you need a solid plan. Taking it step by step, with clear targets for each phase, can really help make things go smoothly. However, if you start without a good plan, a clear idea of what you want to do, and a systematic method, you might run into big problems later.

Why to Implement an ERP System?

An ERP system integrates various business areas like finance, HR, sales, and manufacturing to enhance productivity and efficiency. Installing an ERP involves careful planning, setting it up, and getting it running. This can take months because the top ERP systems automate and support a wide range of business tasks.

Using free ERP software can be a great starting point for a successful setup a company needs to understand its requirements clearly, figure out how the ERP can make its processes better, customize the ERP to fit these processes, and thoroughly test the system before it goes live. To manage all these tasks effectively and on time, it’s essential to have the best ERP software for a clear plan and to install the ERP in structured, step-by-step phases.

ERP Implementation Phases

A usual plan for setting up an ERP can be broken down into six stages, each with its own goals. These six stages of setting up an ERP are exploring and planning, creating the design, building it, checking it, putting it into use, and providing ongoing help.

1. Discovery and Planning

This initial phase starts during the sales period and keeps going after the sale. In this time, the project team gets formed. They start with their first meetings and create documents, focusing on spotting current problems and figuring out possible fixes. A key task in this phase is making the project plan, which will act as a roadmap for the rest of the project’s journey.

2. Design

This isn’t about changing the office decor or moving desks around. Rather, it’s about envisioning what the new company-wide system will be like and how it’ll be utilized in the company. During the ERP Design phase, the project and implementation teams will figure out the different setups for the new system, decide who does what, and write down the usual procedures.

3. Development

The goal of the development phase is to get everything ready for the system to start working. This involves tasks like making any needed custom changes, creating training for users, and bringing in data. Just like with any tailor-made software project, the idea with ERP setups is first to figure out the solution to the problem and then work on the programming part.

4. Testing

Does the system work the way it’s supposed to, according to the project’s requirements? The Testing and Development phases often happen at the same time because the implementation and project teams keep going back and forth between them, making sure everything is set up just right. By the end of this stage, everyone on the project team will know how to do their work using the new system. This is the last step before the system is fully up and running.

5. Deployment

The project and implementation teams will evaluate everything and make the ultimate decision on whether to proceed or not. Before the system starts operating, they’ll put in the last bits of data and check that everything is correct. The project team will also train other staff members to begin using the new system and stop relying on the old one.

6. Ongoing Support

After the ERP system is up and running, the role of the project team will change. As users get more familiar with the system and start using it differently, there might be a need to tweak and modify how the system is set up.

ERP Implementation Steps

Setting up enterprise resource planning systems can be tough, but there are several steps companies can follow to make sure they successfully put these new systems in place.

1. Get Executive Buy-In

For a successful ERP setup, it’s important for different departments to work together and for funds and resources to be shifted around as needed during the setup.

Having support from top management means that the higher-ups realize the lasting advantages and how this will affect major business objectives like income and profits. When they are fully on board, it means they’re dedicated to the project from the start all the way to providing support in the long run.

2. Focus On Business Outcomes Over Technology

Often, in tech projects, the main attention is on the tech itself and not its broader effects. This means decisions are based just on tech, which can lead to missing the overall goals and a mismatch between the tech solution and the company’s aims.

Companies should really be concentrating on the business results they want to get and base their choices on their end goals, not just the software.

3. Clearly Define System Requirements

A key part of successfully integrating an ERP system is making sure that the system’s needs are completely known and written down before any programming starts.

That’s why the early stages of discovery and planning are crucial. They offer a thorough method for collecting feedback from people all over the company about what features they want, issues they’re currently facing, and possible benefits for the future.

4. Select The Right Team Members

To make sure your system’s needs are thoroughly understood, it’s important to choose a team with members from all different departments in your organization.

Besides having a variety of perspectives from different job positions, it’s also very important to have skilled project managers and leaders to make sure important goals are achieved and that the project keeps moving forward as planned.

5. Devise a Change Management Plan

Big changes in a company can leave employees feeling lost and reduce productivity if they find it hard to use new systems they don’t get. That’s why it’s essential to have a strong plan for managing change, which should include proper training, clear communication, and well-defined business guidelines.

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Benjamin Fernandes
technology-insider

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