David H. DeansFuture of Work Gains Momentum in APeJWithin the C-suite of forward-thinking organizations, something remarkable is happening. More executive leaders are now focused on an…Jun 12, 2023Jun 12, 2023
David H. DeansHow Savvy Pioneers Lead the Future of WorkHybrid and fully remote work are inevitable in the Global Networked Economy where high-performance talent demands flexibility from…Feb 20, 2023Feb 20, 2023
David H. DeansWhy the Future Workspace Isn’t a PlaceThe knowledge worker and frontline employee experience must adapt to support evolving work models. That includes a digital workspace…Dec 9, 2022Dec 9, 2022
David H. DeansContact Center-as-a-Service Applications GrowthAcross the globe, many enterprise CIOs and CTOs have already deployed several use cases that deliver effective customer care applications…Aug 26, 2022Aug 26, 2022
David H. DeansLocal Government Response to Climate ChangeUrban areas within cities account for more than 50 percent of Earth’s population and are estimated to be responsible for more than 70…Jul 15, 2022Jul 15, 2022
David H. DeansFlexible Working: Why Company Culture MattersThe main reasons for the Great Resignation are obsolete leadership, fearful middle managers, and a toxic culture that hinders employee…May 30, 2022May 30, 2022
David H. DeansAnywhere, Anytime Workplace Demand for SASEThe ongoing adoption of flexible working models within the enterprise market has significant implications for typical IT organizations that…May 6, 2022May 6, 2022
David H. DeansSavvy Supply Chain Leaders Adopt Flexible WorkingSupply chain issues are top-of-mind within many C-suites and for good reason. We now know that a ‘status quo’ mindset was fraught with…Feb 7, 2022Feb 7, 2022
David H. DeansFlexible Work: A Future with Accelerated WorkflowsSavvy senior executives have moved beyond denial. They know their “Future of Work” vision can’t include a return-to-normal approach…Dec 6, 2021Dec 6, 2021
David H. DeansFlexible Working Options for Contact Center EmployeesThe ‘future of work’ for call center or contact center employees will include more ‘flexible working’ location options. Seventy percent of…Mar 22, 2021Mar 22, 2021