TEMCO
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TEMCO

GUHADA surpasses 10,000 inspection videos for luxury products

The luxury inspection video service is to record the inspection process for each order and send the image to each customer via text message or notification. The inspection videos are transmitted at the same time as the products are delivered, and through this, the customers can check the product inspection process and the status of the products in advance. Global luxury brand groups are also using the inspection video service on their own.

TEMCO’s blockchain based luxury marketplace, GUHADA provides a satisfactory shopping experience to customers by preventing product defects, mis delivery, and mispackaging through inspection video service. The first inspection of luxury products is carried out in Europe, and GUHADA’s professional inspection team conducts the secondary final inspection on all products. Inspection standards follow the principles of clothing composition and materials, and GUHADA’s professional inspection team carefully inspects parts that are easy to miss, such as internal pockets, rings, and straps.

The advantage the inspection video is that it enables smooth two-way communication with the customer based on the video sent to the customer. When a customer inquiry about a product comes in, it can directly inquire based on the video to a European boutique that supplies GUHADA products and provide accurate information to the customer. In addition, when a product that does not meet the inspection standards arrives, there is an advantage in that the customer does not have to pay the costs related to cancellation or return of the order.

From the customer’s point of view, there is no cumbersome customs procedure, so more reliable exchanges/refunds and quality assurance are guaranteed.

Thank you for your support.

TEMCO Team

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Blockchain based Supply Chain Data Management and E-commerce Open Market Platform

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TEMCO

Blockchain-based Supply Chain Data Management and E-commerce Open Market Platform, GUHADA.