Catalyze Connection on Hylo

The Terran Collective is hiring a Hylo Community Steward to join our team!

Hylo is a community-led, prosocial coordination platform for purpose-driven groups. Hylo is open-source, non-profit, and driven by participatory design with real-world groups at the forefront of regenerative agriculture, community resilience, peer learning, equity, inclusive capital, and place-based organizing.

Hylo is more than a codebase; we are community leaders and prosocial facilitators that guide our member groups on best practices in community stewardship. We are learning together alongside our ecosystem of friends and partners, and we know that successful coordination takes more than technology — it requires deep trust, strong relationships, and a lot of human care.

About the Role

The Hylo Community Steward will act as an ambassador for Hylo, responsible for nurturing vibrant online spaces for the Hylo community and representing Hylo to the broader world. This role entails the cultivation and stewardship of the community around Hylo, coordinating virtual events, offering support to Hylo users, and driving community expansion. They will actively engage in traditional social media management tasks, effectively functioning as an Online Community Manager. Additionally, they will nurture connections with Hylo stakeholders across various platforms, participating in relevant conversations on LinkedIn, Medium, Mastodon and others, in order to foster relationships across our open-source ecosystem.

Responsibilities

Steward key Hylo communities including Building Hylo, Hylo Community Organizers, and the Hylo Alliance

• This includes leading conversation, creating content, and responding to comments to nurture the Hylo community.
• Provide support to community members by answering questions or addressing feedback.
• Guide Hylo members both in using the Hylo platform specifically, and in best practices for stewarding their communities in general.
• Act as a bridge between the community and Hylo platform developers by ensuring bugs and product input are transmitted through proper channels.

Organize and lead monthly calls with Hylo stakeholders to grow the community and communicate about product updates and other important news relevant to what the Hylo team is working on

• These could be online meetings, webinars, workshops, or other interactive experiences where there is a facilitated space for conversation and relationship-building as well as sharing information.
• 1 call every month with the Building Hylo community and the broader ecosystem
• 1 call every two months with Hylo Community Organizers focused on exchanging information about best practices for community stewardship

Attend virtual Hylo team meetings at a cadence TBD by mutual agreement with the candidate and current team.

Bonus: Participate in relevant conversations on other social channels such as Linkedin, Medium, Mastodon, and others

Bonus: Create posts or blogs, and share content to keep stakeholders informed about upcoming events and important announcements.

About you

• Experience stewarding groups online and/or IRL
• Strong written and verbal communication skills in English
• Experience and confidence facilitating group conversations and running an online event
• High emotional intelligence and capacity to nurture a caring and collaborative culture
• Familiar with various social media platforms and confident learning new digital tools (beyond Hylo, we use Google Docs, Miro, Zoom, Gitbook, and Github)
• Passion for open-source technology, regeneration, community resilience etc
• Excitement for collaboration technology as a key tool to create a world that works for all
• Experience working in tech a plus — especially roles in customer success and online community management

Reciprocity & Details

• This is a part-time role with a 20–25 hours per month commitment, for which we can offer $1000 USD in compensation.
• The role is fully remote with opportunities to join quarterly in-person team retreats or other events. Candidates in US time zones preferred as most of our team is based in Pacific Time.

Process

Submission: To apply for the role, please complete this application form.

First Interview: After screening all applications, we will select candidates for Round 1 interviews with Hylo’s Community Lead and Director of Product.

Second Interview: Selected candidates will proceed to Round 2 interviews with additional members of the Hylo core team.

Reference Check: At this stage we will ask candidates for contact information for 3 professional references who we will contact to learn more about the candidate.

Offer: We will extend an offer to the candidate who best aligns with the role. All other candidates will be notified when the hiring process is complete.

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We are open to applications from anyone passionate about creating a world that works for all, and especially want to encourage folks from backgrounds underrepresented in tech, as we believe in fostering a diverse and inclusive workplace that thrives on a multitude of perspectives.

To apply for this position, please fill out this form. Thank you!