Where do I contact for Thailand Pass support?

Thailand Pass
Nov 5 · 1 min read

There are 3 official channels.

Embassies & Consulates

For general enquiries about Thailand Pass, contact the Royal Thai Embassy or the Royal Thai Consulate-General nearest to you.

Email

In case your registration takes too long, contact support@tp.consular.go.th for enquiries about your registration status. To help us identify your issues quickly, please include the following information:

right at the beginning of your email.

We would appreciate it if you do not send duplicate emails. This would cause delays in processing your enquiries as well as others’. Due to the volume of enquiries received, we may not be able to provide individual responses.

24/7 Call Center

If you need assistance from a support person, the numbers are

The lines are open 24 hours a day and 7 days a week.

Please refer to Thailand Pass FAQ on Medium and the Ministry of Foreign Affairs website, as well as this video demo, for further guidance.

Thailand Pass FAQ

Frequently Asked Questions

Thailand Pass FAQ

Collection of frequent enquiries about Thailand Pass since its inception on 1 November 2021.

Thailand Pass

Written by

Foreign tourists and Thais who wish to enter Thailand can register for Thailand Pass online at tp.consular.go.th. Approval should take one to three days.

Thailand Pass FAQ

Collection of frequent enquiries about Thailand Pass since its inception on 1 November 2021.