Poor Customer Service And The Destruction Of Businesses

People don’t want to work with you if they feel bad afterward.

Photo by engin akyurt on Unsplash

I am supposed to have an eye appointment tomorrow morning at 8:30 AM, but I can’t make it due to the training I’m taking for a new job position.

There’s a $100 fee for not canceling the appointment within 24 hours. And that’s total bullshit…



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Kevin Shan

Kevin Shan


Project Manager for Sotheby’s Concierge Auctions selling luxury homes globally. Writing about my life, work, and everything else that comes up.