How Facebook’s Chaotic Push Into Video Cost Hundreds of Journalists Their Jobs
As media companies tried to divine the desires of the world’s biggest platform, they fired writers and lost their way
By Alexis C. Madrigal and Robinson Meyer
Facebook egregiously overstated the success of videos posted to its social network for years, exaggerating the time spent watching them by as much as 900 percent, a new legal filing claims. Citing 80,000 pages of internal Facebook documents, aggrieved advertisers further allege that the company knew about the problem for at least a year and did nothing.
The company denies the allegations. “This lawsuit is without merit and we’ve filed a motion to dismiss these claims of fraud. Suggestions that we in any way tried to hide this issue from our partners are false,” said a spokesman for Facebook in a statement, adding that the company notified advertisers as soon as it discovered the problem.
During the period of purported wrongdoing, from July 2015 to June 2016, journalists and newsroom leaders across the country worked to cover an unprecedented presidential campaign in an information landscape that Facebook was constantly, and erratically, transforming. Even if, as Facebook argues, it did not knowingly…
