Stop Believing in Free Shipping

How retailers hide the costs of delivery — and why we’re such suckers for their ploys

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Image: Giacomo Bagnara/The Atlantic

By Amanda Mull

It was a pair of feather earrings that helped Ann Miceli get out from underneath strangers’ cars. For years, Miceli had worked as an auto mechanic and picked up shifts in her spare time at Indianapolis restaurants. One day, she…

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