Customer Service Failure: The Top 3 Skills You Need, or Just Quit Now

Do you have what it takes?

angry man with flame shooting from his mouth
Image by Angela Yuriko Smith from Pixabay

All I wanted was an air filter.

What I got was frustration.


In May, I moved to a newly constructed apartment complex. The word luxury is in its name and deservedly so.



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Lisa S. Gerard

Lisa S. Gerard

Just doing my thing, letting you do yours. Be kind. It matters. Help break Mental Health stigma. Share a smile.