When Dealing with Illogical Bureaucracy

Never give up trying to reason

Marla Bishop
The Bad Influence
Published in
5 min readJan 17, 2024

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Photo by the blowup on Unsplash

WHAT do you do when you come up against illogical behaviour, especially within bureaucratic departments?

This is a question I faced recently when I received a penalty charge notice (PCN) from a National Health Service (NHS) department for the collection of mispaid benefits.

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Marla Bishop
The Bad Influence

Londoner, philosophy graduate, journalist, relationship coach, wife & mother. MA in Novel Writing; working on 1st novel. Follow me: https://linktr.ee/Marla