Dear bank: how do you avoid being part of AT Kearney’s 10%?
AT Kearney got the news last week. They predict that “One in ten European banks will disappear over the next five years”. The reason, according to them, is that “customers increasingly favour digital banks and innovative product and services. Branch closures is a short-term fix to steady the books but it isn’t enough — traditional institutions need to consider strategic transformation to improve cost and top line and also offer more innovative products and services”.