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The Banking Scene

The banking landscape continues to shift severely. Low interest rates, new market entrants, fast fintech developments and new rules force the industry to reinvent itself.

Predictions for 2021: Interview with Chris Skinner, his Elephant in the room and the Bird

Predictions for 2021: Interview with Chris Skinner, his Elephant in the room and the Bird

2020 was an exceptional year. Luckily, some certainties remained, like Chris Skinner’s daily updates on our industry, on fintech and the…
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Jan 11
Bridging The Gap: Open Finance, an Opportunity For Every Bank

Bridging The Gap: Open Finance, an Opportunity For Every Bank

What is open finance, what is its impact for financial services, where is the low-hanging fruit and how to grasp these opportunities?
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Dec 8, 2020
Shaping the Future of Financial Services: Interview With German Savings Bank Association

Shaping the Future of Financial Services: Interview With German Savings Bank Association

The Banking Scene spoke to Axel Weiss, Head of Payments at the German Savings Bank Association (DSGV) about the latest trends in payments
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Dec 3, 2020
Doing Digital in Wealth Banking — Van Lanschot Kempen

Doing Digital in Wealth Banking — Van Lanschot Kempen

We invited David Versteeg, Chief Digital Officer at van Lanschot Kempen, a wealth bank, to share us their digital transformation journey
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Dec 2, 2020
SWIFT Shaping the Future of Financial Services — Focus on Europe

SWIFT Shaping the Future of Financial Services — Focus on Europe

With today’s challenges in the financial world, SWIFT has made an unambiguous statement to transform and future-proof its business
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Nov 25, 2020
Meet Digital Assistant Kate — When Digital Transformation Gets Personal

Meet Digital Assistant Kate — When Digital Transformation Gets Personal

Kate is KBC’s digital assistant that will proactively assist customers in making their financial life easier, through chat and voice, AI
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Nov 24, 2020
Why do SME need extra funds and why should your bank manage such applications?

Why do SME need extra funds and why should your bank manage such applications?

SME funding — an immense financial gap to be filled, how can branks grasp this opportunity?
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Nov 23, 2020
Hyperautomation — Essential in Every Bank’s Strategy

Hyperautomation — Essential in Every Bank’s Strategy

Hyperautomation lift automation to a strategic level, combining ML, RPA, document understanding and other AI tooling for resilience and CX
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Nov 10, 2020
6 Lessons Learned About Customer Experience in B2B

6 Lessons Learned About Customer Experience in B2B

Digital experience not being customer experience per se is one of them
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Nov 3, 2020
Shaping the Future of Financial Services — The Power of Collaboration

Shaping the Future of Financial Services — The Power of Collaboration

Founded in 1973, SWIFT is the one the connects the dots in financial services. What is their new strategy and collaboration model for…
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Oct 28, 2020
How video banking changed the way ABN AMRO interacts with its clients

How video banking changed the way ABN AMRO interacts with its clients

How ABN AMRO transformed personal banking into a video experience, a conversation with Klaas Ariaans, Managing Director Personal Banking
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Oct 23, 2020
The Power of Hyperautomation for Microfinance Institutes

The Power of Hyperautomation for Microfinance Institutes

Learn how Microfinance Institutes can grow their business and customer experience with Hyperautomation — UiPath
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Oct 19, 2020
Fintech Partnerships: Lessons Learned from Minna Technologies and ING

Fintech Partnerships: Lessons Learned from Minna Technologies and ING

A fintech and a bank about the importance of communication and expectation management
Go to the profile of Rik Coeckelbergs
Rik Coeckelbergs
Oct 13, 2020
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