Robot-oid Human
“She had literally sold her soul to the company store.”
That was my n times went to the minimarket. As usual, I walked to the store with a flat face—no one would care whether I was smiling or crying or my face was bruised because the thugs punched my mouth before I even step to the store door—and chest out. I heard (automated) weird sounds.
Wee . . e . . elco . ome to (the store brand).
Ha . . a . . ppy sho . p ping.
Then the teller said, “Welcome to (the store brand). Happy shopping”—if the teller didn’t say it, I didn’t know what the weird sounds was—with her eyes focused to the monitor, and her hands counted the money. Then I thought that there was something wrong with the speaker, so I heard a robot-oid human voice.
After I picked a Coca-Cola and two snacks, I went to the teller.
Damn, I faced a robot-oid human—she can speak and walk smoother than humanoid robot which is developed by MIT— again. She told me:
- How much I had to pay.
- How much my money was.
- How much the return was.
- Thank you.
that’s all as the guidelines.
What does the store owner expect when I (the customer) heard the weird welcome sounds by a broken speaker or a monotone welcome voices by a robot-oid human? me to picked more drinks? more snacks?
It’s not that easy to make customers buy more. You can’t expect nothing with annoying welcome sounds/voices. You need to be more creative. That’s why top brands pay artists, creators, designers etc. a lot for their works, for their imaginations, for their ideas.
After I paid the Coca-cola and the snacks, I walked through the store door—the same door, where they expect me to go in and out through. And again. Again. I heard the weird sound, again. Then I talked to myself, “Ok, I will not go to anywhere.”