The Best Practices trap
Sep 2, 2018 · 4 min read
‘If it works, its true’
— Lee Thayer — Author, Harvard Professor, pioneer in the design and development of high-performance organizations

One famous book in the 1980s, “In Search of Excellence”, essentially proclaimed that adopting best practices from excellent companies will make you excellent. Two years later, many of the companies they profiled proved to be anything but excellent. In 2009…


