The Capital
Published in

The Capital

Twitter as a Customer Support Channel in the Neobanking Industry

By BDCenter Digital on The Capital

Neobanks use Twitter as a customer support platform to provide fast and relevant responses in an informal style. Do digital banks offer detailed solutions on Twitter or do they view it only as a channel for incoming requests?

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BDC Consulting - Web3 strategy consulting&advising

BDC Consulting - Web3 strategy consulting&advising

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