Best Design Practices for Chatbots

Important design elements for chatbots

NLP vs. Buttons — Let’s Settle This Once and For All

Designing Chatbot Personalities

An illustrated guide to chatbot design.

Cognitive Load in Chatbot Design

A good chatbot NEVER makes the user think too hard.

Every Chatbot Needs an Exit

If you forget that your chatbot is having a conversation with a human…

A Deep Dive Into SSML

Or how I built the audio elements of Starship Zumanji

5 Powerful Things That You Can Do INSIDE Chatfuel

The Fundamentals of NLP Design

The basic concepts of how NLP chatbots are designed.