NLP vs. Buttons — Let’s Settle This Once and For All

Cognitive Load in Chatbot Design

A good chatbot NEVER makes the user think too hard.

Every Chatbot Needs an Exit

If you forget that your chatbot is having a conversation with a human…

5 Powerful Things That You Can Do INSIDE Chatfuel

Always Start With the “Happy Path”

The Happy Path is the best possible journey that a user can take…

Techniques for Improving a Landbot Chatbot

Landbot is a simplistic platform, but you can still do some…

7 Simple Ways to Improve Your Chatbot

Here are seven simple tips for taking an existing chatbot and…

3 Common Mistakes Chatbot Designers Make

And how to easily avoid them.

How to Let Users Pause Broadcast Messages in Chatfuel