How digital is transforming businesses and society
In Digital transformation or to be more precise in using the terms “Business transformation in the Digital era,” all fields and areas are impacted.
Before attempting to get into detail, I am convinced that we are still more or less (depending on the field) in a transition period before moving to a full pace where the impact of this transformation will be more visible in all areas. For me, this transition phase translates to the fact that we are in the period of organizations being urged / Forced to adopt digital in their businesses. In the longer-term, It is undeniable that the impact will extend to all environmental and societal aspects. I would state that I am very optimistic about these trends.
Human Impact: Digitalization disrupts society ever more profoundly; This transformation will, of course, lead to a significant change in the job landscape. While many traditional jobs will disappear (support functions jobs: HR, accounting…), more jobs will be created (data analysis, drone pilots, software, application experts …). So The focus here should not be about job loss concerns but rather on the ability of organizations and institutions to upskill employees and prepare the next generation of talent for the future job landscape.
Economy and culture: Digitalization is economically and culturally reshaping society. Considering the consumers growing awareness about the importance of preserving the environment, organizations have been flourishing around circular economy. Of course, there is much value to be realized by adopting this new business model, which is a clear example of the cultural and environmental impact of digital transformation.
Operations, processes, and performance management: A case in point, traditionally speaking, “Gemba” or to the more accustomed “Kaizen practice” has been an excellence trademark invented by the Japanese. This practice is based on the capacity of managers to be the closest possible from their production areas, analyze and propose improvement solutions. Good news, this has been made even transparent with analytics as it gives insights about the efficiency of production lines and processes in real-time. The use of technology here will help businesses grow their learning curves faster and by the same means switch the power balance and efficiency factors from production and operations mastery to Data analytics and business intelligence tools competences.
When I think that only half of the worldwide population is connected to the internet and even less have access to essential services such as (banking, administration, healthcare …) I cannot help myself be enthusiastic about the opportunity digital transformation provides in leveraging business growth and the emergence of new economies by facilitating access to services in many places in the world where it has been challenging until now.