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A Journey to the Highest Cybersecurity Maturity: Knowledge, Part 7
Knowledge Management
Published in
3 min readJul 10, 2024
Previously in this series:
About Knowledge Management
Knowledge Management involves the systematic handling of information and resources to ensure that knowledge is easily created, updated, distributed, archived, and accessible. It encompasses various forms of documentation such as standalone documents, wiki pages, emails, and tickets. The primary goal is to foster an environment of shared understanding and collaboration .
Some symptoms of poor Knowledge Management are:
- Miscommunication about responsibilities.
- Subjective management perceptions without supporting metrics.
- Disconnect between reported data and actual information security status.
- Extra effort needed for audit evidence.
- Knowledge siloed within vendors leading to lock-in.
