Oct 4, 2020
4 min read
Actionable Customer Feedback
Change is great! Except when it’s not. How to Complain Effectively.
As Medium works to design a better user experience, the ground shifts and we all feel a few “growing pains.” Long-time users of the platform rejoice or gripe over changes — some people naturally embrace change and thrive on dynamic energy, while others struggle to adjust to any change in their carefully…
