Open Day: The Age of Chatbots & Virtual Assistants
Artificial Intelligence in Practice for the Public and Private Sector — New Opportunities for Digital Transformation, Service and Communication.
On Thursday, April 22, at 14:00, an online Open day will be held, entitled “The Age of Chatbots and Virtual Assistants: Artificial Intelligence in Practice for the Public and Private Sector”, that will highlight the added value provided by chatbots, as well as good implementation practices and modern trends in citizen service and digital transformation.
The Open Day is organized by the Greek Technology & Innovation Company Crowdpolicy. Crowdpolicy is a leading company in Greece in the implementation of digital systems for the public and private sector and creator of the Greek platform AI — Loyalty Virtual assistant botakis.com.
Chatbots are here to create a new channel of communication in addition to existing traditional channels, such as call centers, automated voice portals, websites, ticketing systems and so on. A key feature of chatbots is that they are based on artificial intelligence technologies and have the ability to “learn” and constantly evolve through user evaluation and participation processes, while RPA technology has been used for integration with the customers’ requests management system.
The main topics of the Open Day will be the presentation of the operation of chatbots and good AI chatbot practices in the sectors of society and economy. The Open Day can be attended by:
- Anyone interested in finding out about the use and features of automatic virtual assistants
- Public and private sector bodies interested in finding out about the multiple functions and benefits of automatic virtual assistants
- Developers, designers and startups that want to participate in the knowledge and innovation ecosystem of Crowdpolicy
Main themes:
- Emerging technologies for AI digital transformation in practice
- Good AI chatbot practices in the field of energy and environment
- Presentation of the operation of chatbots, their benefits and practical use
- Chatbots and smart cities
- Good AI chatbot practices in the field of public administration
Program (14:00 -16:00)
Welcome speech — Introduction, The use cases of chatbots and artificial intelligence in Greece and good practices
- Georgios Karamanolis, Co-Founder, CTO/CIO, Crowdpolicy
Interventions — Presentations
- Daniela Ivanova, Business Development Director Europe, Rakuten Viber
- Athina Chatzipetrou, President & CEO, Hellenic Development Bank
- Aggelos Spanos, Marketing, Products & Pricing Director, PPC
- Konstantinos Agathakis, General Manager of Supply Chain and Digitization, HEDNO
- Pavlos Efthymiou, Director General, Hellenic Entrepreneurs Association
- Ioannis Malandrakis, Mayor of Platanias, Chania
- Eleftherios Pentes, Mayor of Patmos
- Kyriakos Kotsoglou, Commissioner for Tourism and e-Government, Region of Crete
- Dimitris Panopoulos, Labour Market Data Analyst, Ministry of Labour and Social Affairs, DG CONNECT National Expert, REBRAIN GREECE Technical Coordinator
The Open Day Program will be continuously updated until the day of the event.
More info:
- Botakis, the Greek bot: www.botakis.com
- Crowdpolcy: www.crowdpolicy.com
- Crowdapps: hello.crowdapps.net
- Linkedin Event: https://www.linkedin.com/events/6785112496685498369/
