Origin is a human driven travel service where AI/ML superpowers our travel curators to best serve our members. To complete the experience we designed our customer experience to revolve around the Origin App.
The app enables us to interact with our members through a smooth and controlled platform where …
- Trip functions from start to finish are shared and updated with members
- Communication with our travel curators are done via the Origin’s app chat feature to keep our members in close contact with our curators.
- The app acts as the ideal interface for our human-in-the-loop ML operations while keeping the experience as human as possible.
- All travel details are cached for offline mode (important for when one is on the road and has limited Internet access).
For the past half year we have been sharing the app with folks via TestFlight to beta test and hone the overall experience. In the beginning of December we launched the Origin App on the App Store! We strive to give the best modern mobile experience to our members and to do so offer the best app in the industry. Check it out here.